privacy policy

PromisesWorks Community Development Corporation

Website: www.promiseworkscdc.org

Effective Date: October 13, 2026

Last Updated: October 13, 2026

1. Introduction

PromisesWorks Community Development Corporation (“PromisesWorks CDC,” “we,” “our,” or “us”) is committed to protecting the privacy, dignity, and personal information of the individuals and families we serve.

We recognize that trust is essential to fulfilling our mission of strengthening communities, providing charitable assistance, promoting education, and supporting individuals and families in need.

This Privacy Policy explains how we collect, use, protect, retain, and disclose personal information obtained through our website, www.promiseworkscdc.org (the “Website”), and related online services.

By using our Website, you acknowledge the information practices described in this Privacy Policy. Where applicable law requires consent, we will obtain it separately.

2. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of information.

A. Personal Information

  • First and last name

  • Email address

  • Telephone number

  • Mailing address

  • Information voluntarily provided through contact forms or correspondence

B. Donation Information

When you make a charitable contribution, we may collect or receive:

  • Donor name and contact information

  • Donation amount and date

  • Donation designation or campaign information

  • Transaction confirmation and acknowledgment details

  • Limited payment information supplied by authorized payment processors

Payment card information may be collected and processed directly by third-party payment providers. PromisesWorks CDC does not intend to store complete payment card numbers or security codes on its own systems.

C. Program and Volunteer Information

Individuals registering for community programs, charitable assistance, or volunteer opportunities may provide:

  • Registration and application details

  • Household or family information relevant to assistance eligibility

  • Volunteer interests and availability

  • Emergency contact information, when necessary

  • Other information reasonably required to administer specific programs

Additional information may be collected through separate program applications, subject to appropriate privacy notices and safeguards.

D. Automatically Collected Information

Our Website and authorized service providers may automatically collect certain technical information, including:

  • Internet Protocol (IP) address

  • Browser type and device information

  • Pages visited and general Website activity

  • Referral sources

  • Cookies and similar technologies, where implemented

3. How We Use Your Information

PromisesWorks CDC collects and uses personal information for legitimate organizational and charitable purposes, including:

  • Processing charitable contributions and issuing donation acknowledgments.

  • Coordinating community outreach initiatives and charitable assistance.

  • Managing volunteer applications and participation.

  • Communicating information about programs, events, and community resources.

  • Responding to inquiries and requests for assistance.

  • Maintaining accurate organizational and financial records.

  • Improving Website accessibility, security, and functionality.

  • Complying with applicable legal, tax, reporting, and regulatory obligations.

  • Protecting the safety, integrity, and operations of the Organization.

We strive to collect only the information reasonably necessary for the purposes described in this policy.

4. Our Commitment to Information Privacy

PromisesWorks CDC values the trust of our donors, volunteers, program participants, and community partners.

We do not sell personal information or share donor, volunteer, or participant contact information with outside organizations for their independent marketing purposes.

We do not rent or exchange personal information for commercial mailing lists.

We may, however, disclose limited information to authorized service providers when necessary to operate our Website, process donations, manage communications, or administer charitable programs.

Such service providers are expected to use the information only for authorized purposes and to maintain appropriate confidentiality and security protections.

We may also disclose information when required by applicable law or when reasonably necessary to protect individuals, organizational operations, or legal rights.

5. Donations and Payment Security

Donations made through our Website may be processed using secure third-party payment platforms.

These providers may collect financial information necessary to authorize and complete transactions.

PromisesWorks CDC does not control the independent privacy practices of third-party payment providers.

We encourage donors to review the applicable payment provider’s privacy policy before completing a transaction.

Donation information retained by PromisesWorks CDC is used for contribution records, acknowledgments, donor communications, financial accountability, and applicable reporting requirements.

6. Donor Confidentiality

We respect the generosity and privacy of individuals and organizations supporting our mission.

Donor information will be handled with care and used for appropriate charitable and administrative purposes.

PromisesWorks CDC will not publicly identify a donor, disclose individual contribution amounts, or publish donor recognition materials without appropriate authorization, except where disclosure is legally required.

Donors may request that their contributions remain anonymous in public acknowledgments, subject to applicable financial record keeping and legal disclosure requirements.

7. Community Assistance and Participant Confidentiality

PromisesWorks CDC recognizes that individuals seeking charitable assistance may provide sensitive personal or household information.

We are committed to treating this information with dignity, respect, and appropriate confidentiality.

Information collected for assistance programs will be used primarily to:

  • Determine program eligibility.

  • Coordinate requested services.

  • Maintain necessary program records.

  • Evaluate program effectiveness.

  • Fulfill applicable funding or reporting requirements.

Access to participant information should be limited to authorized individuals with a legitimate operational need.

We will not publicly disclose identifiable participant stories, images, or personal circumstances for promotional purposes without appropriate consent or another lawful basis.

8. Cookies and Website Analytics

Our Website may use cookies or similar technologies to support functionality, understand visitor engagement, and improve user experience.

Cookies are small data files that may be stored on your device when visiting a website.

You may manage or disable cookies through your browser settings. Certain Website features may not function properly if cookies are disabled.

Where required by applicable law, we will provide appropriate notices and choices regarding nonessential cookies or tracking technologies.

9. Third-Party Services and External Links

Our Website may contain links to external donation processors, social media platforms, community resources, or other third-party websites.

These services may operate under independent privacy policies.

PromisesWorks CDC is not responsible for the privacy practices or content of external websites that we do not control.

We encourage visitors to review the privacy policies of third-party services before submitting personal information.

10. Communications and Email Preferences

Visitors may choose to receive information regarding charitable initiatives, community events, volunteer opportunities, fundraising campaigns, and organizational announcements.

We will send promotional electronic communications in accordance with applicable consent and marketing laws.

Recipients may request to stop receiving promotional emails by using an available unsubscribe mechanism or contacting us directly.

Requests to discontinue promotional communications will not necessarily prevent administrative communications concerning donations, program participation, or other necessary transactions.

11. Children’s Privacy

PromisesWorks CDC may provide charitable programs and educational opportunities benefiting children and youth.

Our Website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 without legally appropriate parental or guardian consent.

Parents or legal guardians should complete program registrations on behalf of minors when required.

If we learn that personal information was collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise lawfully address the information.

12. Information Security

PromisesWorks CDC takes reasonable administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, misuse, alteration, or disclosure.

These measures may include:

  • Restricting access to personal information.

  • Using secure Website hosting and authorized payment providers.

  • Maintaining appropriate account and password protections.

  • Limiting information access to authorized personnel.

  • Reviewing information handling procedures.

Although we strive to protect personal information, no internet-based system or electronic storage method can guarantee absolute security.

13. Information Retention

PromisesWorks CDC retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or satisfy applicable legal, financial, tax, and recordkeeping requirements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal obligations.

When information is no longer required, we will take reasonable steps to securely delete, destroy, or de-identify it, as appropriate.

14. Your Privacy Rights and Choices

Depending on applicable law and your relationship with the Organization, you may have rights to:

  • Request information about personal data maintained by PromisesWorks CDC.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications.

  • Raise concerns regarding the handling of your information.

Certain requests may be subject to legal exceptions, identity verification, and required record retention.

California residents may have additional rights under applicable California privacy laws, depending on whether those laws apply to the Organization and the specific information involved.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

To submit a privacy-related inquiry or request, please contact us using the information provided below.

15. Photography, Video, and Public Communications

PromisesWorks CDC may document community events, outreach programs, and charitable initiatives through photographs, videos, and written testimonials.

We respect the privacy of program participants and will obtain appropriate permission before using identifiable images, personal stories, or testimonials when required by law or organizational policy.

Special care will be taken when photographs or recordings involve minors or individuals receiving charitable assistance.

Participation in an event does not automatically constitute unrestricted permission to use an individual’s image or personal information for promotional purposes.

16. Data Breach Response

If PromisesWorks CDC becomes aware of unauthorized access to personal information, we will assess the incident and take reasonable steps to contain, investigate, and address it.

Where required by applicable law, affected individuals and relevant authorities will be notified within legally required timeframes.

17. Changes to This Privacy Policy

PromisesWorks CDC may update this Privacy Policy periodically to reflect changes in organizational practices, Website functionality, service providers, or applicable legal requirements.

Updates will be posted on this Website with a revised effective or last-updated date.

Where required by law, we will provide additional notice or obtain appropriate consent before implementing material changes.

18. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns regarding the use of your personal information, please contact:

PromisesWorks Community Development Corporation

Email: promiseworkscdc@gmail.com

Website: www.promiseworkscdc.org

Location: Inland Empire, California

We are committed to addressing privacy concerns respectfully and in accordance with applicable law.

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© 2026 PromisesWorks Community Development Corporation. All Rights Reserved.

Building stronger communities through compassion, service, opportunity, and meaningful partnerships.